Responding to enquiries in under 5 minutes makes you 10x more likely to make a sale. Speed to Lead is An AI agent that responds to new enquiries within minutes — in your brand voice, any day, any time.
The leads are there. People are filling in your contact form, sending DMs, emailing your inbox. They want to hear from you.
On average, businesses take more than 36 hours to respond.
Not every enquiry arrives during business hours. They come in at 7pm on a Tuesday. On Saturday morning whilst you're at kids' sports events, Sunday lunchtime whilst you're walking the dog.
And most businesses — understandably — don't respond until the next working day.
By then, a competitor who replied in five minutes already has the job.
Speed to Lead closes that gap. It's not about working more hours. It's about having something in place that works when you can't.
Below is a quick walkthrough of what Speed to Lead looks like in practice — from the first enquiry coming in to the reply going out. Every setup looks slightly different depending on your business, but this gives you a clear idea of what you're getting.
New enquiries get a personalised reply in 2–5 minutes — day or night.
Replies are written in your voice, referencing the specific service they asked about.
Evenings, weekends, public holidays — it doesn't need to sleep.
You get an email for every new lead it handles
It handles new enquiries only — ignores spam, suppliers, and existing clients.
Configured around your services, your tone, and your preferred next step for new leads.
Before I start, I need to understand your business — your services, your tone of voice, what you want new leads to do next. It takes about 30 minutes. If anything's unclear, I'll follow up.
I set everything up inside your own accounts. You own the whole thing. I configure it, test it, and make sure it's working correctly before anything goes live.
From that point on, new enquiries get a response within minutes. You get notified for each one. I'll check in after the first week to make sure everything's running as it should.
My preferred model. I only win when you do.
Before the solution goes live, we agree on a baseline monthly profit, as well as your current enquiry conversion rate and average job value. Once Speed to Lead is running, you pay me a percentage of the profit increase above that baseline.
Nothing to pay upfront. No risk to you if results don't move. The better it performs, the more we both benefit.
This is my preferred approach. It means I'm genuinely invested in the outcome — not just the setup.
Requires a short agreement covering the baseline methodology, reporting cadence, and profit-share percentage. We work that out together during the scoping call. You agree to share financial information with Growth Medium AI Ltd.
For businesses who prefer a defined upfront cost.
If you'd prefer to know exactly what you're paying before we start, we can scope the project and agree a fixed fee.
Price depends on the complexity of your setup — the channels we're monitoring, the integrations required, and how much configuration your business needs. We work that out during a short scoping call.


AI Solutions Practitioner
I'm Joe Sutheran. Before I built AI systems, I spent nearly a decade working inside NZ service businesses.
I worked as a solutions architect at a digital transformation agency — personally involved in RFP responses and proposal processes. I know what it's like to be the person pulling that document together under pressure.
I've also worked inside a digital marketing and design agency and a national recruitment business. Proposals, pitches, and submissions were part of the job in both.
That background — plus two years building production AI systems — is what I bring to this. I can walk into a service business and quickly understand how enquiries move through the pipeline, where slow response times are losing revenue, and what a solution needs to do.
If you're getting inbound enquiries and losing some of them to slow response times, I'd like to hear about it. Fill in the form below and I'll be in touch within one business day.
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